Booking FAQs

We cover everything from reservation details to policies, helping you plan your Dubai holiday with clarity and ease.

  • How do I reserve a holiday home at Casa Elan?

    Reservations can be made directly on our website by selecting your preferred apartment and dates. You may also contact our support team via phone or email for personalized booking assistance.

  • What payment methods are accepted?

    We accept major credit cards, debit cards, and secure online payment gateways. Payment in full or a deposit may be required to confirm your booking, depending on the apartment and dates.

  • Can I modify my booking after confirmation?

    Booking modifications are possible subject to availability. Please contact us as soon as possible to request changes to dates or apartment selection.

  • What is the cancellation policy?

    Cancellations made at least 14 days before check-in receive a full refund. Cancellations within 14 days may incur partial charges. Please review the full cancellation terms during booking.

  • Are there any additional fees or taxes?

    Prices include cleaning and service fees. Dubai’s mandatory tourism fees are added at checkout. No hidden charges apply beyond these disclosed fees.

Contact & Inquiry

For questions or special requests, reach out via the form below or use our contact details. Our team is ready to assist you with your Casa Elan booking.